IT Management System (IMS)

IMS is all what you need for managing the activities of your IT department and an advanced ticketing system. IMS has been designed based on the input of technical support professionals and IT managers to create an integrated system that streamlines the diverse tasks undertaken by your IT department.

Key Features of IMS

• Asset Management.
• Inventory Management.
• Phone Line Management.
• VOIP Management.
• WAN Management.
• Password Management.
• License Management.
• Ticketing System.
• Task Management.
• Project Management.
• User Administration.
• Detailed Reporting.

Additional information about IMS

• All sensitive information within the system is encrypted in the database for maximum data security.
• Daily email notifications for system-related operations, including pending support tickets and tasks.
• Reminders for upcoming renewals, payments for invoices, and license renewals.
• Alerts when stock levels approach depletion for any item.
• IMS also boasts a calendar for efficient organization and tracking of your work schedules.

Contact us today to schedule a free demo.